Residential Phone
Affordable Home Phone Plans Backed by Local Experts
MTC’s Residential Phone service delivers dependable, crystal-clear calling
With the personalized support you expect from your local provider. Whether you're making daily calls or need a reliable landline for safety and convenience, MTC has a plan that fits your home and your budget.
Simple, Clear Pricing for Residential Phone Service
Residential Phone Service
MTC’s cable-based residential phone service is perfect for everyday calling, emergencies, and peace of mind. All with no long-term contracts or surprise charges.
$39.95/month
With Cable Subscription
$59.95/month
Without Cable Subscription
Optional Add-Ons:
- Additional Directory Listing: $0.95/mo
- Non-Published Listing: $1.00/mo
- Inside Wire Maintenance (Per Outlet): $1.00/mo
All plans include local customer support and clear, dependable calling.
Clear, Upfront Fees for Setup and Maintenance
MTC offers transparent pricing for all installation, maintenance, and service calls related to your residential phone service. Below is a breakdown of common fees.
| Service | Fee |
|---|---|
| Standard Installation (existing cable customer) | $30.00 |
| Installation at time of new cable install | $20.00 |
| New Phone Outlet (at time of install) | $20.00 |
| New Phone Outlet (separate trip) | $40.00 |
| Custom Install or Rewire | $60.00–$75.00/hr |
| Electronic Upgrade (e.g., Voicemail) | $5.00 |
| Repair Trip (equipment or inside wiring) | $30.00–$40.00 |
| Reconnect Fee | $20.00 |
Note: Custom rewiring charges may vary. Pricing effective as of February 24th, 2025.
Estimated Monthly Taxes & Fees (Based on $39.95 Plan)
| Description | Fee |
|---|---|
| 911 Surcharge | $0.35 |
| NYS Sales Tax | 8% (approx. $3.49) |
| NYS Surcharge | 2.56% |
| Federal Universal Service Charges (FUSC) | Apply |
Traditional Landline Pricing for Margaretville and Andes
For customers in the Margaretville and Andes exchanges, MTC continues to offer classic landline service with straightforward monthly rates and essential calling features.
| Service | Fee |
|---|---|
| Residential Private Line (Margaretville) | $23.00 |
| Residential Private Line (Andes) | $23.00 |
| FCC Access Line Charge (Residential) | $6.50 |
| FCC Access Line Charge (Single Line Business) | $6.50 |
| FCC Access Line Charge (Multi-Line Business) | $9.20 |
Note: Rates do not include taxes or regulatory fees. Current Federal Universal Service Charges (FUSC), 911 surcharge, and NYS taxes apply.
Get More from Your MTC Phone Service
Enhance your home phone with MTC’s custom calling features. Whether you're managing privacy, redirecting calls, or improving accessibility, we offer affordable options that put you in control.
| Feature | Monthly Rate | Install Fee | Description |
|---|---|---|---|
| Voicemail (Call Answering) | $4.20 | $10.00 | Answers calls when you’re away with a personalized message. |
| Call Waiting + Cancel Call Waiting | $2.75 | $10.00 | Get alerts for incoming calls while on the phone; cancel temporarily. |
| Call Forwarding (Fixed or Variable) | $2.00 | $10.00 | Redirect calls to another number. |
| *Call Return (69) | $2.00 | $10.00 | Redial the last incoming call. |
| Anonymous Call Rejection | $1.50 | $10.00 | Block calls from numbers that hide their ID. |
| *Call Trace (57) | $1.50 per trace | $10.00 | Trace harassing or suspicious calls (report required). |
| Speed Calling (up to 8 numbers) | $2.98 | $10.00 | Dial favorite contacts with 1-digit codes. |
| Three-Way Calling | $2.98 | $10.00 | Talk to two people at once on one call. |
| Call ID | $3.50 | $10.00 | See who’s calling before answering. |
| Call ID with Name & Number | $4.20 | $10.00 | Displays both name and number of incoming caller. |
| Call Blocking (900-type numbers) | Free | Free | Block access to certain pay-per-call numbers. |
| Per Call / All Call Restrict | Free | $5.00 (change fee) | Choose to block your outgoing caller ID per call or for all calls. |
| *Repeat Dialing (66) | $2.00 | $10.00 | Redial busy numbers until the line is free. |
Stay Connected Nationwide with MTC Long Distance
Get reliable long distance service with the personal support of your local telephone provider. With MTC Long Distance, you’re more than just a number. You’re our neighbor!
Rate Options:
- 10% discount on all direct-dial domestic calls
- 20% discount when your direct-dial bill exceeds $35 per month
- Or choose a flat $0.15 per minute plan—anytime, any day
No minimum usage. No hidden fees. Just easy-to-understand rates with personal service.
Why Choose MTC Long Distance?
Know Your Rates Before You Dial
MTC offers transparent and straightforward long distance billing so you always know what to expect. Below is a general overview of long distance rates and fees.
Standard Charges:
- Direct Dialed Domestic Calls:
$0.15/minute flat rate —or— choose discounted billing (10–20% off based on usage) - Directory Assistance (DA):
- 845 Area Code: Dial 411
- All Other Areas & Canada: Dial 411
- Toll-Free Numbers: Dial 1 + 800 + 555-1212
- Area Code Info: Dial “Operator”
- Operator-Assisted Services:
Includes collect calls, third-party billing, person-to-person, and conference calls. Rates may vary. Additional surcharges may apply. - International Long Distance:
Rates vary by country. To dial internationally:
Dial 011 + Country Code + City Code + Local Number
Tip: You can verify your long distance carrier by dialing 1 + 700 + 555-4141.
A $5.50 fee applies if you switch long distance providers.
Have questions about specific long distance rates or calling plans? Call the MTC Business Office at 845-586-3311.
Directory Help & Long Distance Carrier Info
Need to look up a number or make changes to your long distance provider? MTC makes it easy with reliable directory assistance and flexible carrier selection.
Directory Assistance (DA)
You can reach Directory Assistance with just a few digits:
- Within the 845 Area Code: Dial 411
- Outside 845 Area Code & Canada: Dial 411
- Toll-Free Number Lookup: Dial 1 + 800 + 555-1212
- Need Area Code Info? Just dial Operator
Note: A small charge applies for each DA request.
Switching Long Distance Providers
All customers have access to Equal Access dialing, allowing you to choose a primary long distance carrier.
- To Check Your Carrier: Dial 1 + 700 + 555-4141
- To Switch Carriers: A $5.50 change fee applies
- Alternate Carrier Use: You can use an access code to temporarily route a call through another provider
Important: If another long distance provider contacts you and you agree to a change—intentionally or not—MTC is required by federal regulation to process it. If you believe your service was switched without permission, please call 845-586-3311 immediately.
Ways to Make Long Distance Calls
Whether you’re calling across the state or around the world, MTC provides flexible long distance calling options tailored to your needs.
