Blog

Recently, residents in the Town of Andes area suffered an extended MTC Telecommunications outage that was the result of a gunshot to our Fiber Optic cable that services that area. The bullet penetrated the cable and caused catastrophic damage to the glass fiber strands that carry the telecommunications signals to those residents.  This incident interrupted…

When it comes to home Wi-Fi, the most important thing is that it works-so you never have to think about it. Unfortunately, with many home Wi-Fi networks this is not always the case. Poor connectivity, slow speeds and dropped connections are all too common. There are some steps you can take to improve Wi-Fi performance…

MTC partners with the Delaware County Chamber of Commerce annually for their Toys for Tots community campaign. As a collection site, MTC has a designated donation box available for the public to drop off new, unwrapped toys located at 579 Main Street, Margaretville, NY 12455 starting Tuesday, November 3rd through Tuesday, December 1st. Your heartfelt…

The scam artists are up to their dirty tricks again!   If you receive an email correspondence similar to the one in the picture below, DO NOT OPEN IT. MTC never sends an email correspondence with a link in it. If you have any questions regarding any electronic or print communication from MTC, please do…

What are Sun Outages? Twice a year, you may experience some degree of television interference due to “sun outages.” Such outages are caused by a phenomenon called a “solar satellite interference.” These brief outages occur when the sun is in a direct line behind a satellite transmitting cable signals. When the sun is aligned with…

You now have an app for that! Margaretville Telephone Company and MTC Cable are launching a new mobile app, CommandIQ, for monitoring and controlling your broadband network. CommandIQ comes paired with MTCs Managed Wi-Fi Solutions which already delivers a robust Wi-Fi experience to our customers with the deployment of dual-band 802.1AC GigaCenter Routers and Wi-Fi…

CHANNEL MAPPING UPGRADE SCHEDULED FOR TUESDAY, SEPTEMBER 15TH: MTC Cable will be completing an upgrade to its cable television network on September 15th which may cause a brief service interruption to video programming and require some customers to perform a “re-scan” function on their television sets in order to continue viewing all channels. If you…

MTC has worked with multiple local municipalities and businesses and are proud to provide multiple Community WiFi Hot Spots throughout our service area. Please, if utilizing these services stay in your car and practice safe social distancing. Below is a list of all current MTC Community WiFi Hot Spots listed by town.   Arkville –…

MTC has suspended all non-essential in-home installation and service upgrade activity as a result of the COVID-19 crisis. MTC staff will continue to perform maintenance activity to the side of the home as necessary, where person-to-person contact is not required. We apologize for this inconvenience and appreciate your patience as we institute the best practices…

Connecting our Communities With the response the communities we serve have made regarding COVID-19, MTC continues to make Connecting our Communities our number one priority. With local schools closing, distance learning being utilized, and adults working from home, now more than ever broadband service is integral to our everyday life. If you find yourself in…